SUMMIT Services
IT Infrastructure & Managed Services
We help businesses and institutions set up, organize, and maintain practical IT infrastructure so daily operations run reliably. Our work covers Linux and Windows server administration, office network configuration, user access management, and structured data backup routines.
For organizations without a full-time system administrator—or teams that need dependable technical backing—we provide scheduled managed services. We focus on preventive maintenance, system security updates, capacity checks, and clear infrastructure documentation.
All support boundaries, maintenance schedules, operating hours, and response commitments are defined transparently based on an initial infrastructure assessment and a written agreement.
Starting at IDR 2,000,000 / month
Starting prices are indicative. Final quotations depend on system conditions and the agreed scope of work.
When You Need This Service
- Your organization needs regular server, VPS, or office network maintenance without hiring a full-time system administrator
- Server configurations, firewalls, and network access have grown organically without clear documentation or access control
- You lack automated, regularly tested backup and restore procedures for critical databases and files
- Your internal team needs a technical partner for OS patching, SSL management, web server tuning, and storage monitoring
- A new office or branch requires practical network topology planning, equipment setup, and local or cloud server deployment
Scope of Work
Initial assessment of existing servers, network equipment, storage capacity, and deployment architecture
Installation, configuration, and baseline security hardening for Linux or Windows server environments
Office network setup including LAN, VLAN segmentation, corporate Wi-Fi, routing, and baseline firewall rules
Design and management of scheduled database and file backup routines with periodic restore verification
Scheduled maintenance covering system patching, SSL certificate renewal, log rotation, and disk space management
Documentation of infrastructure inventory, network topology, and standard technical operating procedures
How We Work
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01
Audit and inventory current servers, network devices, access credentials, and operational risk points
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02
Define infrastructure improvement recommendations or a recurring maintenance scope with clear schedules and boundaries
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03
Execute onboarding, priority configuration fixes, and structured backup procedures
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04
Perform scheduled maintenance, system health checks, and periodic reporting as agreed
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05
Review capacity and adjust configurations as your user base or application workloads grow
Technology & Integration
Server administration on Ubuntu Server, Debian, and Linux/Windows environments for web applications and databases
Web server and reverse proxy configuration using Nginx and Apache, process management, and automated or commercial SSL certificates
Operational database administration for MySQL, MariaDB, and PostgreSQL including scheduled dumps and backup rotation
Office network management, router/switch configuration, remote-access VPN setup, and hybrid connectivity between on-premise servers and cloud VPS
Related Services
Deployment & Implementation
- Support is delivered remotely for cloud/VPS environments or through scheduled onsite visits in agreed service areas
- Managed services operate during agreed business hours and maintenance schedules rather than unstaffed 24/7 emergency response unless explicitly contracted
- Production configuration changes are executed within client-approved maintenance windows
- Hardware procurement, third-party software licenses, and cloud/ISP subscriptions remain owned and billed directly to the client
Frequently Asked Questions
How does Managed Services differ from IT Rescue?
IT Rescue addresses on-demand troubleshooting for specific technical issues, whereas Managed Services provides recurring, scheduled maintenance to keep your servers, networks, and backups stable over time.
Do you offer 24/7 monitoring or a zero-downtime guarantee?
No provider can truthfully guarantee zero downtime. We provide scheduled preventive maintenance, health checks, and technical support within realistic operating hours and response terms defined in your agreement.
Can Summit take over management of an existing VPS or on-premise server?
Yes, we start with a technical audit of your current server configuration, access controls, and workloads before agreeing on a recurring management scope.
Who retains ownership of cloud accounts and root credentials?
Clients retain full ownership of all cloud accounts, domains, and hardware. We operate using authorized administrative access and document all configuration changes.
Discuss Your Technical Requirements
The SUMMIT team can help map your requirements, environment constraints, and a realistic implementation plan.